3/19/2023 0 Comments Video plus problemsCheck to make sure your account/billing information is accurate first, then take a look at some of our suggestions below for possible fixes. Shut down the app on other devices and it should work.Įrror 90: This indicates a general error that could have many causes. ![]() Try rebooting your Wi-Fi, and make sure the internet isn’t down in your area.Įrror 22: This means that Kids Mode is blocking more mature content.Įrror 39: This is a special error primarily for Xbox users that means you are trying to play Disney+ on more than one device. If you aren’t using a VPN, try rebooting your device.Įrror 24 or 43: These are connection errors that indicate something is wrong with your internet connection. VPNs can sometimes help you with this, but Disney+ is one of those apps that tends to sniff out and block these VPN users. It usually means that you are using a VPN to try and access Disney+ content that’s geo-restricted in your region. More infamous codes include:Įrror 73, 31, or 11: This is a problem with location availability. You can either go to the Disney+ Help Center and type in your error code or visit this fairly comprehensive list of codes on. This is usually the fastest way to get results if there’s an easy fix. Check your error codesĭisney+ problems won’t always bring up an error code, but if they do your first step should be to check the error code, what it means, and what’s advised to fix the problem. If you’re having Disney+ problems, our guide can help you work them and get back to your properly playing content. ![]() ![]() You downloaded a video, but it won’t playīut things still go wrong.Your video isn’t in 4K (and it should be).Disney+ keeps crashing or freezing when you try to watch something.You can’t connect to Disney+ when you open the app.You can’t create or sign in to a Disney+ account.
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